SHIPPING POLICY
This Shipping Policy applies to ybpskin.com
Domestic Shipping (India)
We primarily ship via Bluedart and Shree Tirupati. Please allow 2 business days for processing before contacting us about your order. After shipment, the average time for delivery is 2-5 business days.
- Major Cities: 2-3 business days.
- Within 100 km of a Major City: 3-5 business days.
- Farther than 100 km from a Major City: 5-7 business days.
Note: Weather conditions can affect these delivery times. If you require fast delivery, we offer an express service; please email shop@ybpskin.com to request this.
Delivery Responsibility
It is the customer’s responsibility to be available at the given address to receive the goods. Goods may need to be signed for upon delivery. If you cannot be there to sign for your delivery, please suggest an alternative, such as a family member, friend, or neighbor. YBP takes no responsibility for goods signed for by an alternate person.
Damage & Misplacement: YBP is not responsible for damage or misplacement after the package has been delivered.
Returned Shipments: If a shipment is returned to us by the courier due to customer error (e.g., wrong address/contact information, cancellation, or consistently not being present after repeated delivery attempts), we will issue a refund minus the minimum courier/packing charges of 350 RS. However, depending on the location, this charge could increase if the actual courier charge is more than the normal average charge.
Claims: All claims for shortages or damages must be reported to shop@ybpskin.com on the day of delivery.
Tracking Your Order
Tracking numbers are provided via email when your order ships. If you did not receive yours, please message shop@ybpskin.com with your Order Number to request it.
Cash on Delivery (COD)
Currently, we are not offering COD services.