If you’re having trouble making payment online, please try these steps:

For Android (Chrome):

1. Go to Chrome Settings, scroll down to find “Privacy”

2. In Privacy, you’ll find “Clear Browsing Data”

3. Make sure the Time Range is set to “All time”, then select ALL the boxes, and tap “Clear Data”

For iPhone:

1. Go to your phone Settings, find “Safari” and tap it

2. Scroll down and find “Clear History and Website Data”, tap it.

3. Then tap on “Clear History and Data”

Next step, please make sure you are picking the correct Payment Option. In CCavenue, for example, the “Credit Card” option comes first by default. So if you are using a Debit Card, please make sure to tap the “Debit Card” option before entering your information.